SEOEZ.Online is committed to respecting user privacy and protecting personal information. This Privacy Policy explains how SEOEZ collects, uses, stores, shares, and protects data when you visit our website or use our products and services. This policy applies to the SEOEZ.Online website, management platform, Workspaces, SEO EZ Extension, plugins, and related services.

1. Information We Collect

Depending on the features you use, SEOEZ may collect and process the following information:

• Account Information: Full name, email address, login credentials, authentication methods, and personal preferences.
• Workspace Information: Members, roles, access permissions, and data managed within Workspaces.
• Website and SEO Data: Domain names, URLs, articles, keywords, backlinks, analytics data, and website configurations.
• Integration Data: Information authorized through Google, WordPress, Shopify, Cloudflare, Telegram, and social media platforms.
• Server Information: IP addresses, VPS configurations, connection details, activity logs, and backup data.
• AI Content Data: Keywords, prompts, articles, images, and other content provided by users.
• Payment Information: Transaction history, credit balances, subscription plans, payment reconciliation details, and invoices.
• Technical Data: IP addresses, device types, browsers, cookies, login logs, and error information.

We collect and process data only to the extent necessary for the disclosed purposes and where an appropriate legal basis exists.

2. How We Use Your Information

SEOEZ uses collected data to:

• Create, authenticate, and manage user accounts.
• Provide website management, SEO, AI content creation, and server management features.
• Synchronize data, automate tasks, and publish content according to user configurations.
• Manage Workspaces, members, and access permissions.
• Process payments, renewals, and subscription plans.
• Send system notifications, alerts, and account-related information.
• Provide customer support, detect errors, and maintain system security.
• Analyze performance, improve our products, and fulfill legal obligations.

Personal data will not be used for purposes beyond those disclosed unless the applicable legal requirements have been satisfied.

3. Data from Third-Party Services

SEOEZ allows users to voluntarily connect external services to extend platform functionality.

Google Search Console and Google Analytics

SEOEZ accesses authorized data, such as clicks, impressions, keywords, click-through rates (CTR), search rankings, and performance metrics, to provide reporting, analysis, and SEO optimization features.

Google Drive

When using backup features, data may be transferred to Google Drive according to the configurations and access permissions provided by the user.

WordPress, Shopify, and Cloudflare

SEOEZ processes the data necessary to synchronize articles, publish content, manage websites, domains, DNS settings, and perform other actions authorized by the user.

Social Media Platforms and Telegram

Connection information is used to publish content, manage channels, and send notifications according to user configurations.

SEOEZ accesses data only within the scope of granted permissions. Users may disconnect services or revoke access through the respective providers at any time.

For data obtained through Google APIs, SEOEZ complies with Google’s user data requirements, including limitations on data usage, data protection, and restrictions on sharing. Data obtained through sensitive or restricted Google API scopes will not be sold or used for personalized advertising.

Users can manage the permissions granted to SEOEZ at https://myaccount.google.com/connections.

4. AI Data and Browser Extension

Artificial Intelligence (AI)

When using AI Writer or image generation tools, input data such as keywords, prompts, text, and images may be transmitted to the selected AI provider for processing.

Data processing is also subject to the policies of the AI provider chosen by the user. Users are responsible for ensuring that they have the necessary rights to use the data submitted to the platform and should avoid providing unnecessary sensitive information.

SEO EZ Extension

The Chrome extension may access and process data on relevant web pages to perform features such as rank tracking, Google indexing checks, backlink verification, Google Maps data collection, and interactions with AI tools.

Data required for these tasks may be synchronized with SEOEZ to store results and track progress. Users may disable or uninstall the extension at any time. Uninstalling the extension does not automatically delete data previously synchronized with the platform.

5. Workspace Management and Data Ownership

Users retain their rights to content and data that they lawfully own and provide to SEOEZ. Workspace owners can manage members, assign website permissions, and control data within the scope of the available features.

SEOEZ implements access controls and data isolation mechanisms to prevent unauthorized access between Workspaces. Certain subscription plans may use separate databases.

When SEOEZ processes data according to instructions from a Workspace owner, the Workspace owner is responsible for ensuring that the collection, provision, and use of such data are lawful. SEOEZ does not automatically acquire ownership of customers’ content, articles, or business data simply because such data is stored or processed on the platform.

6. Data Storage and Security

SEOEZ implements appropriate technical and organizational measures to protect user data, including:

• Encrypting sensitive information and connection keys during storage.
• Using secure connections for data transmission.
• Implementing user authentication and access permissions.
• Controlling access between Workspaces.
• Maintaining activity logs and monitoring unusual activities.
• Performing data backups and recovery according to service configurations.

Data is retained for as long as necessary to provide services or fulfill legal obligations. Specific retention periods depend on the type of data and applicable retention policies.

When a user submits a valid data deletion request, SEOEZ will process it according to applicable procedures, except where continued retention is required by law or justified by another lawful basis.

Data stored in backups may be deleted according to the applicable retention cycle rather than immediately. No electronic system can guarantee absolute security. In the event of a personal data security incident, SEOEZ will take appropriate measures and provide notifications as required by applicable law.

7. Data Sharing

SEOEZ does not sell users’ personal data.

Where necessary and legally permitted, data may be shared with:

• Infrastructure, hosting, and technical service providers.
• AI providers and services selected by users.
• Payment processors and transaction service providers.
• Third-party integration service providers.
• Competent government authorities when required by law.

Recipients of shared data must comply with their applicable data protection obligations. Some service providers may process or store data outside Vietnam. Where cross-border transfers of personal data occur, SEOEZ fulfills its obligations under applicable law.

8. Cookies and Usage Data

SEOEZ uses cookies and similar technologies to:

• Maintain login sessions and authentication.
• Remember language settings and user preferences.
• Ensure system security and stability.
• Analyze usage performance on pages where analytics tools are implemented.

You can manage cookies through your browser settings or any preference management tools we provide. Disabling essential cookies may affect the functionality of certain features.

Non-essential cookies will be implemented in accordance with applicable legal requirements regarding notice and consent.

9. User Rights

Subject to applicable law, you may have the following rights:

• To be informed about the processing of your personal data.
• To access, review, and request corrections to your data.
• To request access to copies of, or deletion of, your personal data.
• To withdraw consent or request restrictions on data processing where applicable.
• To object to data processing and submit complaints as permitted by law.
• To revoke access permissions granted to third-party services.

To exercise these rights, you may use the account management features or contact SEOEZ using the email address provided below.

We may request identity verification before processing a request to protect data against unauthorized access or disclosure.

Requests will be handled within the timeframes required by applicable law.

10. Account and Data Deletion

Users may request the deletion of their accounts or data within their lawful control. Before processing a deletion request, SEOEZ may require verification of identity, Workspace ownership, and any related obligations.

Deleting an account may result in the loss of access to Workspaces, campaigns, website data, and related services. Certain transaction records or essential logs may be retained to comply with legal obligations.

Please note: Deleting data from SEOEZ does not automatically remove content already published on WordPress, Shopify, social media platforms, or backups stored in users’ third-party accounts.

11. Intended Users and Policy Updates

SEOEZ is primarily designed for individuals, businesses, and organizations that need to manage websites, content, and SEO activities. Our services are not intended to collect personal data from children.

We may update this Privacy Policy to reflect changes in our products, data processing practices, or applicable laws. Updated versions will be published on our website along with their effective dates. Significant changes will be communicated to users, and renewed consent will be requested where required by law.

12. Contact Information

If you have any questions, requests, or complaints regarding privacy or personal data, please contact us:

• Platform: SEOEZ.Online
• Email: [email protected]
• Website: https://seoez.online

SEOEZ is committed to processing personal data transparently, responsibly, and in accordance with applicable data protection laws.