This Cookie Policy explains how SEOEZ uses cookies and similar technologies when you visit our website, use our application, or access the services provided at https://seoez.online. We are committed to transparency in our use of cookies, respecting user privacy, and protecting personal information.

1. What Are Cookies?

Cookies are small data files stored on your device (such as a computer, smartphone, or tablet) when you visit a website. Cookies allow websites to remember information about your browsing sessions, preferences, and certain interactions, helping improve your experience and support essential service functionality.

Cookies may include:

• Session Cookies: Cookies that remain active during a browsing session and are typically deleted when the browser session ends.
• Persistent Cookies: Cookies that remain stored on your device for a specified period or until you manually delete them.
• First-party Cookies: Cookies set directly by SEOEZ.
• Third-party Cookies: Cookies set by external services integrated into the SEOEZ platform.

2. Why Does SEOEZ Use Cookies?

SEOEZ may use cookies and similar technologies for the following purposes:

• Maintaining login status and active user sessions.
• Supporting account authentication and enhancing security.
• Remembering language preferences and interface settings.
• Enabling users to switch between and work within authorized workspaces.
• Analyzing performance and improving user experience when analytics features are implemented.
• Detecting errors, preventing unusual access activities, and protecting the platform.
• Supporting third-party services when users actively access integrated features.

The use of cookies is limited to purposes related to the operation of our services and applicable privacy preferences, in accordance with relevant laws and regulations.

3. Types of Cookies SEOEZ May Use

3.1. Essential Cookies

Essential cookies are necessary for the basic functionality and security of the SEOEZ platform.

Examples include:

• Maintaining authenticated user sessions.
• Verifying requests and preventing unauthorized access.
• Ensuring account-related features function correctly.
• Recording security-related or privacy-related preferences.

Certain SEOEZ features may not function properly if these cookies are disabled.

3.2. Functional Cookies

Functional cookies help remember user preferences and improve the overall experience.

Examples include:

• Display language preferences (Vietnamese or English).
• Interface preferences and certain personalized settings.
• Recently accessed workspaces or workspace selections.
• Depending on their purpose and implementation, functional cookies may be classified as either essential or non-essential.

3.3. Analytics Cookies

When implemented, analytics cookies help SEOEZ understand how users interact with our website and application.

The information collected may include:

• Number of visits and session duration.
• Pages and features accessed.
• Device types, browsers, and basic technical information.
• Errors or issues affecting the user experience.

Analytics data is used to evaluate performance, identify problems, and improve service quality.

Non-essential analytics cookies will be managed through appropriate consent mechanisms.

3.4. Marketing Cookies

If SEOEZ implements advertising tools or marketing campaign measurement technologies, cookies may be used to:

• Evaluate advertising campaign performance.
• Measure conversion activities.
• Reduce the display of irrelevant advertisements.

If marketing cookies are implemented, SEOEZ will provide transparent information and establish appropriate consent mechanisms before activating them.

4. Cookies from Third-Party Services

SEOEZ integrates with various external platforms to provide website management, SEO automation, and system administration features. When you actively use these integrated features, certain third-party providers may use their own cookies or storage technologies.

These services may include:

• Google: Supports signing in with Google accounts and integrations with Google Search Console and Google Analytics.
• Cloudflare: Supports security, domain management, and related infrastructure services.
• Payment Service Providers: Facilitate transaction processing when users select the corresponding payment methods.
• Customer Support Services: Provide live chat functionality and support request management.

Connecting Google Search Console or Google Analytics accounts to allow SEOEZ to access customer website data does not mean that SEOEZ uses Google Analytics cookies to track every visitor to the SEOEZ platform.

Each third-party provider may maintain its own cookie and privacy policies. Users are encouraged to review the relevant policies when using these services.

5. Cookie Retention Periods

Cookie retention periods depend on the type of cookie and its intended purpose:

• Session Cookies: Typically expire when the browsing session ends.
• Preference Cookies: May remain active across multiple visits.
• Analytics or Third-party Cookies: Retention periods depend on the actual configuration and the relevant provider’s policies.

SEOEZ aims to limit cookie retention to the period reasonably necessary for each processing purpose.

6. Your Cookie Choices and Controls

We respect users’ rights to control their data and make privacy-related choices. For non-essential cookies that require consent under applicable law, SEOEZ will activate them only after obtaining valid consent. Users may choose to accept, reject, or modify their preferences for non-essential cookie categories through the cookie management tool provided on our website.

You can also manage cookies through your browser settings, including:

• Viewing cookies currently stored on your device.
• Deleting previously stored cookies.
• Blocking specific cookies or all cookies.
• Configuring your browser to automatically delete cookies when it closes.

Please Note: Blocking or deleting essential cookies may cause you to be logged out or prevent certain features from functioning properly. Rejecting non-essential cookies will not prevent you from accessing the core functionality of SEOEZ.

7. Cookies and Information Security

SEOEZ implements appropriate technical and organizational measures to protect data processed through cookies and related technologies.

We aim to follow these principles:

• Use data only for disclosed purposes or purposes permitted by law.
• Restrict access to collected data.
• Protect login session information and authentication data.
• Avoid using cookies to collect information beyond what is necessary or authorized.
• Never sell personal data collected through cookies in violation of applicable laws.

Where information collected through cookies can identify an individual, its processing is also governed by our Privacy Policy and applicable personal data protection laws.

8. Scope of Application

This Cookie Policy applies to websites and applications directly managed and operated by SEOEZ, including:

• Official Website: https://seoez.online
• SEOEZ Applications and Subdomains: Websites, applications, and subdomains within the SEOEZ ecosystem, to the extent that they are directly operated by SEOEZ.

This policy does not automatically apply to independent customer websites that are connected to, managed through, or deployed using the SEOEZ platform. Such websites may have their own cookie and privacy policies determined by their respective owners. The SEO EZ Extension browser extension may use storage mechanisms different from standard website cookies. Data storage and processing activities performed by the extension are governed by the relevant notices and applicable policies.

9. Updates to This Policy

SEOEZ may update this Cookie Policy when:

• Changes are made to platform features or technologies.
• New third-party service providers are integrated or existing providers are changed.
• New legal or regulatory requirements are introduced.
• Improvements are needed to enhance transparency and user control over personal data.

Updated versions of this policy will be published on the SEOEZ website, together with the latest revision date. If significant changes affect the purposes for which cookies are used or the applicable consent mechanisms, SEOEZ will provide appropriate notices and obtain renewed consent where required by law.

10. Contact Us

If you have any questions, concerns, or requests regarding cookies or privacy, you may contact SEOEZ through the following channels:

• Website: https://seoez.online
• Email: [email protected]
• Support Center: Through the customer support system available on the SEOEZ platform.

We will receive and process your requests in accordance with applicable laws and regulations.

SEOEZ – Simplify SEO. Automate Growth.

By using SEOEZ, you are provided with information about how we use cookies as described in this policy. Your continued use of our services does not automatically constitute consent to non-essential cookies where separate consent is required by applicable law.